How to approach mechanic screwup?
Posted: Tue Sep 25, 2018 12:18 pm
I own a 1997 Dodge Dakota with 170,000+ miles and a 3.9l V6 that needed a timing chain. I am a long term customer of a local general mechanic that I trust for general repairs but not so much diagnostics or electrics so I ordered the parts from Rockauto and left the truck with him. Now with the chain and a new water pump installed I'm about 95% sure the cam is considerably advanced; it drives OK at street speeds but doesn't want to pull long hills and will barely get to 3000 RPM. What is reasonable to ask for in getting it correct?
- I provided the hard parts, he provided labor, coolant, oil change, maybe hose clamps.
- The new timing set was Melling with a chain tensioner, he said the original had no tensioner but the block was tapped to accept the tensioner. Could there be two versions of the timing set with different index marks?
https://www.rockauto.com/en/moreinfo.ph ... 03&jsn=487
- I drove it more than a week before I realized how gutless it was. A few days after picking it up I visited the shop on other business and he asked if it was running OK; now I notice that some radio pre-sets are changed so I suspect he drove it MORE than around the block and I'm guessing he was hoping I would accept it as-is.
- I left a note saying that the AC could be discharged and the condenser removed because the AC needs repair anyway. It's obvious that he did not do that, therefore he could never have had a good view of the timing set in the engine.
So how would you proceed?
- I provided the hard parts, he provided labor, coolant, oil change, maybe hose clamps.
- The new timing set was Melling with a chain tensioner, he said the original had no tensioner but the block was tapped to accept the tensioner. Could there be two versions of the timing set with different index marks?
https://www.rockauto.com/en/moreinfo.ph ... 03&jsn=487
- I drove it more than a week before I realized how gutless it was. A few days after picking it up I visited the shop on other business and he asked if it was running OK; now I notice that some radio pre-sets are changed so I suspect he drove it MORE than around the block and I'm guessing he was hoping I would accept it as-is.
- I left a note saying that the AC could be discharged and the condenser removed because the AC needs repair anyway. It's obvious that he did not do that, therefore he could never have had a good view of the timing set in the engine.
So how would you proceed?